Last updated: August 24, 2026
Refund requests for charges made within the last 14 days are reviewed on a case-by-case basis. Email support@myslim.app with your account email and the reason for your request. Approval is at the discretion of AOORA APPS, LLC and is not automatic or guaranteed.
Email support@myslim.app with the subject line "Refund Request" and include your account email address and the reason for the request. We will confirm receipt within 2 hours. If approved, refunds are processed within 5 business days to your original payment method.
Requests for charges older than 14 days are considered on a case-by-case basis at our discretion. If you believe a charge was made in error, contact us and we will investigate promptly.
We encourage you to contact us before initiating a chargeback with your bank or card issuer. We respond to all disputes within the required timeframe with complete transaction records, and most issues are resolved faster by emailing us directly.
support@myslim.app — available 24/7, response within 2 hours.