To cancel, pause, or change your subscription, email us at support@myslim.app with your account email. We process all requests within 24 hours.
Email support@myslim.app with subject "Cancel Subscription". We'll confirm within 24 hours and you keep access until the end of your current paid period.
Refund requests for charges made within the last 14 days are reviewed on a case-by-case basis. Email support@myslim.app with subject "Refund Request" and the reason for your request. If approved, refunds are processed within 5 business days.
Email support@myslim.app to switch between weekly, monthly, and yearly plans. We'll handle the change at the next billing cycle.